4 Day Apps Course Outline

Course Outline: 4 Day Google Apps Partner Training

   
Overview
This course will provide a comprehensive hands-on overview to deploy the Google Apps product for customers.  This course covers:
  • Domain registration and verification
  • Provisioning Users
  • Authentication and Security 
    • Single Sign On
    • SSL 
  • Migration of Mail
  • Deployment Architecture
  • Managing Coexistence
    • Calendar Connector
  • Security & Compliance Configuration
  • Configuration of Administration Console
  • Product Suite Review
  • Review of Google Apps APIs
  • Secure Data Connect Overview


Prerequisites


Course Completion
At the completion of this course, all attendees will be required to complete and submit
  • Hands-on practical
  • Test
This will be completed after the course is completed.  This course work will be evaluated.  All attendees will be required to achieve a passing grade.


Day 1

Domain Registration & Verification
  • Purchasing a domain
  • Why and how to verify domain with Google Apps
  • When and how to activate email 
Provisioning Users
  • Anticipated end user understanding
  • What pieces are required
  • User Profiles
  • Shared Contacts
  • Groups
  • Provision Users
    • Manual
    • CSV file
  • Directory Sync tool

Configuration of Admin Console
  • Custom URLs
  • Configuring other services
  • Setting sharing options

Product Suite Overview
  • Partner presentations on product suite benefits


Day 2

Security
  • Enabling SSL at domain and user level
  • Managing last user login
  • Password strength and storage options
  • Integrating a Single Sign-On system

 Google Apps Sync for  Outlook
  • Overview and Installation of Tool
    • Migration strategy for data
    • Change management strategy
  • Overview of Desktop Mail Client
    • Difference between POP and IMAP
    • Benefits of web client
    • Configure IMAP client
    • Web setting

Mail Migration
  • Analysis of different types of Mail Migration Solutions
  • IMAP mail migration tool within Admin Console
  • Mail Uploader
  • Mail Fetcher

Delegation
  • Send Mail As
  • Delegated Mailbox
  • Delegated Calendar

Working with Support
  • How to file tickets
  • Process flow
  • Google Groups


Day 3

Inter-Operability
  • Calendar Connector
  • Co-existence strategies for pilots and production

Architecture
  • Dual Deployment
  • Split Delivery
  • Pilot
  • Pilot to Production
  • Mail Gateway
  • Catch all address
  • Domain aliasing

Calendar
  • Sharing calendars
  • Domain settings
  • Calendar resources
  • Resource permissions

Mobile
  • Overview of Mobile Options
    • What matter to mobile device managers
    • What matters to users
  • Google Apps integration with Blackberry Enterprise Server 
  • Active Sync
  • Web Acces
  • Summary of options
    • iPhone
    • Android
    • Blackberry
    • Other


Day 4

Postini Services for Google Apps
  • Overview of Integrated versus Stand Alone products
  • When and when not to activate Postini Services
  • User experience
    • Explore the Message Center and daily Quarantine Summary message
  • Administer Message Security & Discovery for Google Apps Premier Edition
    • Manage users and domains
    • Manage organizations
    • Configure filtering policies such as attachment and content policies
    • Customize the user experience such as notifications and language
    • Add additional administrators
    • Run reports
    • Search the archive and recover messages
  • TLS
  • Mail Retention
  • Mail Archiving
 

Security Overview When using APIs
  • Client Login
  • Managing the Token
  • OAuth 2 legged
  • Managing API Client Access
  • OAuth Playground

Review of Apps APIs
  • Managing the Token
  • Provisioning API
  • Calendar API
  • Reporting API
  • Contacts API
  • Domain Shared Contacts API
  • Mail Migration API


Secure Data Connect
  • Integration with Gadgets
  • Overview Architecture
  • Configuration for domain

App Engine
  • Overview
  • Integration with Google Apps Domains
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