Apps200

Google Apps Technical Bootcamp


Course Outline

Duration:  4 Days


Overview
This course provides participants a comprehensive hands-on overview to activate, configure and deploy Google Apps for Business to their customers.  The course covers the following topics:
  • Domain registration and verification
  • Managing multiple domains
  • Managing organizations 
  • Provisioning users
  • Managing groups and contacts
  • Configuring calendar service and resources
  • Managing Google Apps customer accounts using the Reseller Tools
  • How and where to go for Support
  • Adding new services
  • Overview of migration strategies
  • Configuring Google Apps Directory Sync
  • Configuring migration tools for switching from MS Exchange and Outlook to Google Apps
  • Configuring Google Apps Migration for MS Exchange
  • Authentication and Security 
  • Mail delivery architectures and deployment use cases
  • Managing Coexistence
  • Configuring Security and Compliance settings in Google Apps
  • Configuring Postini Services integrated with Google Apps
  • Comparison of Postini Services integrated with Google Apps and Postini Standalone services
Who should attend:
  • Technical implementation specialists
  • Deployment specialists/engineers
  • Technical program managers or project leads
      Note: Although this course provides an overview for application developers, it doesn't cover development of custom solutions.

Prerequisites
  • Google Partner who has completed a contract with Google
  • If your are not familiar with the suite of Google Apps services please review the following video tutorials
  • Basics of DNS  
Pre-Course Work
To maximize the session's time, there is a pre-work assignment that needs to be completed PRIOR to class.  It should take about 3-4 hours to complete the exercises including the video tutorial.
Step 1:  Complete this pre-work (Apps100) assignment             
Step 2:  Register your domain for class on this form      
Step 3:  Install the following Required Software
   Remote Desktop (Windows or Mac), 
   Optional installation:  Python 2.6
Step 4:  If you are not familiar with the suite of Google Apps watch the following  videos
Step 5:  Watch the video on Google data center security and visit the Security First site
          Step 6:  Watch the Google Apps - Work in the future video
Day 1

Deployment Planning and Overview
  • Understand what it takes to migrate a customer to Google Apps

Managing Multiple Domains
  • Review domain essentials and terms
  • Why and how to verify domain with Google Apps
  • When and how to activate email 
  • Multiple domain considerations

User Management
  • Configuring organizations
  • Analysis of different methods of provisioning users
  • Manual creation of users
  • CSV file upload of users
  • Delegate administrative privileges: Full vs Restricted
  • Overview of different types of groups
  • Configuring User-Managed groups
  • Comparison of organizations and groups
  • Shared Contacts

Calendar
  • Sharing calendars
  • Domain settings
  • Configuring calendar resources
  • Delegation of Calendar and Mailbox

Reseller Console
  • Overview and demo

Support
  • Overview

Day 2

Google Apps Directory Sync
  • Overview of Google Apps Directory Sync
  • Overview of LDAP
  • Implementation

Migration Strategies
  • Analysis of different approaches of Mail Migration - Server and Client
  • Overview of migration tools

Migration Tools when Switching from Microsoft Exchange and Outlook
  • Overview of tools
    • Google Apps Migration - Microsoft Exchange
    • Google Apps Migration - Microsoft Outlook
    • Google Apps Sync - Microsoft Outlook
  • Implementation

Calendar Inter-Operability
  • Overview of Google Apps calendar connectors for Microsoft Exchange
  • Co-existence strategies for phased deployments

Day 3

Security
  • Security Overview
  • Secure connectivity (SSL options)
  • Two-Step Verification
  • Configuring an existing Single Sign-On solution
  • Configuring OpenID

Mail Delivery Architectures
  • Direct delivery
  • Dual Delivery
  • Split delivery using Postini standalone service
  • 3-Phased Deployment Strategy

Mobile Options
  • Overview of Mobile Options
  • Considerations of Blackberry Enterprise Server 
  • Configure iPhone and Androids with Google Apps

Security and Compliance
  • Overview of Security and Compliance services available with Google Apps for Business
  • Configure compliance and email security policies from the Google Apps Control panel

Day 4

Postini Standalone Services
  • Understand differences between Postini standalone vs Integrated with Google Apps
  • How to order standalone Postini Services
  • Describe the features of Google Message Discovery - Archivng

Class Project: Putting all the pieces together
  • Team projects